Jaynene Hapanowicz

Jaynene Hapanowicz is CTO and Senior Vice President of Technology Transformation and Cloud Services for Dell Digital, the global IT organization that supports Dell Technologies. In her role, Jaynene spearheads the transformation efforts at Dell Digital, championing the integration of cutting-edge technologies such as artificial intelligence, automation and machine learning. She also plays a crucial role in fostering widespread adoption of DevOps practices throughout the organization, all while creating an industry-leading experience for developers and data scientists. Additionally, Jaynene is at the helm of Dell’s infrastructure and platform engineering, overseeing IT Operations, as well as managing Network and Call Center Technology Services.

In the past, Jaynene has helped to drive strategic initiatives including the deployments of private and hybrid Cloud Services, the Dell/EMC Integration and many technology conversions such as Software Defined Network and CI/CD Pipeline Services. Jaynene also led the services and call center development organizations focusing on customer experience and business outcomes. A collaborative leader, Jaynene is known for strengthening interlocks across teams and developing agile frameworks that efficiently and rapidly deliver business value.

Before joining Dell in 2013, Jaynene served in various technology leadership roles at Wyndham Worldwide and Cendant Corporation. She began her career in telecommunications with MCI Corporation after obtaining an MBA from State University of New York at Buffalo and a BA from Canisius College. Jaynene and her husband have two grown daughters. They spend their free time with their large crew of fun-loving pets.